My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Request support for Windows 11 in computer labs
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
Accidentally deleted a file or folder? Use this service.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?