My Recently Visited Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you can't find the service you need, use this one.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
If you don't find what you are looking for, please submit a General Software Support ticket.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
This service provides read-only or read/write access to existing network drive folders for specified users.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Banner data requests based on business requirements.