My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service helps you to reset your Computer User ID and email password.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you can't find the service you need, use this one.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you don't find what you are looking for, please submit a General Device Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Banner data requests based on business requirements.
This service provides new network connections to a requested location.