My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you can't find the service you need, use this one.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Software Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Adobe software is available to be installed on Langara owned machines upon request.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.