My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
When you lose or have a device stolen this is where you can report it.
Support for issues encountered migrating from Windows 10 to Windows 11
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
This service helps you to reset your Computer User ID and email password.
Looking to add/remove/change phones, extensions or ACD queues, look here.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Banner data requests based on business requirements.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Request support for Windows 11 in computer labs
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you don't find what you are looking for, please submit a General Device Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Adobe software is available to be installed on Langara owned machines upon request.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service allows instructors to request Adobe software for student use off campus or Citrix Lab.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Software Support ticket.