My Recently Visited Services
Any new software, enterprise software, product, or projects involving IT can be requested here.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service helps you to reset your Computer User ID and email password.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Adobe software is available to be installed on Langara owned machines upon request.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Request support for Windows 11 in computer labs
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
All Langara laptops needs to be purchased through IT and follow IT standards.
If you don't find what you are looking for, please submit a General Device Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.