My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Schedule an IT support appointment during Service Desk's appointment-only hours.
This service provides new network connections to a requested location.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service helps you to reset your Computer User ID and email password.
Accidentally deleted a file or folder? Use this service.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Request support for Windows 11 in computer labs
All Langara laptops needs to be purchased through IT and follow IT standards.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you can't find the service you need, use this one.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you can't login to the AskIT Portal, you can submit your issue using this service.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.