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Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Banner data requests based on business requirements.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Request support for Windows 11 in computer labs
If you can't find the service you need, use this one.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
All Langara laptops needs to be purchased through IT and follow IT standards.
This service helps you to reset your Computer User ID and email password.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Software Support ticket.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Device Support ticket.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.