My Recently Visited Services
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service helps you to reset your Computer User ID and email password.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Software Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you can't find the service you need, use this one.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Network Support ticket.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.