My Recently Visited Services
If you don't find what you are looking for, please submit a General Network Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Request support for Windows 11 in computer labs
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you don't find what you are looking for, please submit a General Software Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you can't find the service you need, use this one.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you don't find what you are looking for, please submit a General Accounts Support ticket.