My Recently Visited Services
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
If you don't find what you are looking for, please submit a General Network Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
This service provides new network connections to a requested location.
This service helps you to reset your Computer User ID and email password.
All Langara laptops needs to be purchased through IT and follow IT standards.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
When you lose or have a device stolen this is where you can report it.