My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Accidentally deleted a file or folder? Use this service.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
All Langara laptops needs to be purchased through IT and follow IT standards.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Adobe software is available to be installed on Langara owned machines upon request.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
If you don't find what you are looking for, please submit a General Device Support ticket.
This service provides new network connections to a requested location.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.