My Recently Visited Services
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
This service helps you to reset your Computer User ID and email password.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
This service allows instructors to request Adobe software for student use off campus or Citrix Lab.
Looking to add/remove/change phones, extensions or ACD queues, look here.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you don't find what you are looking for, please submit a General Device Support ticket.
Adobe software is available to be installed on Langara owned machines upon request.