My Recently Visited Services
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Support for issues encountered migrating from Windows 10 to Windows 11
This service helps you to reset your Computer User ID and email password.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you don't find what you are looking for, please submit a General Network Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Software Support ticket.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Request support for Windows 11 in computer labs
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.