My Recently Visited Services

Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.


Banner data requests based on business requirements.


For users of Microsoft Dynamics to ask for help and report issues


Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.


If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.


If you don't find what you are looking for, please submit a General File Sharing Support ticket.


Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.


Get help with your Computer User ID, Office 365 Email, or Langara ID


Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.


If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.


Schedule an IT support appointment during Service Desk's appointment-only hours.


If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.


This service helps you to reset your Computer User ID and email password.


If you don't find what you are looking for, please submit a General Software Support ticket.


If you can't login to the AskIT Portal, you can submit your issue using this service.


If you don't find what you are looking for, please submit a General Accounts Support ticket.


Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!


If you don't find what you are looking for, please submit a General Device Support ticket.


This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.

For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.


This service provides new network connections to a requested location.


Need access to SurveyMonkey? Need to remove access? Have a technical issue?


Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.


As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.


Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog


Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.