My Recently Visited Services
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Any new software, enterprise software, product, or projects involving IT can be requested here.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
If you don't find what you are looking for, please submit a General Software Support ticket.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Network Support ticket.
This service provides new network connections to a requested location.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
This service helps you to reset your Computer User ID and email password.
If you can't find the service you need, use this one.
When you lose or have a device stolen this is where you can report it.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Banner data requests based on business requirements.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.