My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you can't find the service you need, use this one.
This service provides new network connections to a requested location.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
This service helps you to reset your Computer User ID and email password.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Device Support ticket.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
All Langara laptops needs to be purchased through IT and follow IT standards.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Network Support ticket.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.