My Recently Visited Services
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service provides read-only or read/write access to existing network drive folders for specified users.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
This service helps you to reset your Computer User ID and email password.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you don't find what you are looking for, please submit a General Device Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Banner data requests based on business requirements.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
When you lose or have a device stolen this is where you can report it.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Request support for Windows 11 in computer labs