My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you don't find what you are looking for, please submit a General Network Support ticket.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you can't find the service you need, use this one.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you don't find what you are looking for, please submit a General Device Support ticket.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Looking to add/remove/change phones, extensions or ACD queues, look here.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.