My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you can't login to the AskIT Portal, you can submit your issue using this service.
This service helps you to reset your Computer User ID and email password.
Support for issues encountered migrating from Windows 10 to Windows 11
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Adobe software is available to be installed on Langara owned machines upon request.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service provides new network connections to a requested location.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
The College provides Wi-Fi Internet access across the campus. Use this service to provide visitors/contractors with Wi-Fi Internet access.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
All Langara laptops needs to be purchased through IT and follow IT standards.
If you don't find what you are looking for, please submit a General Software Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Looking to add/remove/change phones, extensions or ACD queues, look here.
If you can't find the service you need, use this one.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.