My Recently Visited Services

Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.


Get help with your Computer User ID, Office 365 Email, or Langara ID


Accidentally deleted a file or folder? Use this service.


As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.


Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.


For users of Microsoft Dynamics to ask for help and report issues


Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!


If you don't find what you are looking for, please submit a General Device Support ticket.


If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.


Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.


Schedule an IT support appointment during Service Desk's appointment-only hours.


This service provides read-only or read/write access to existing network drive folders for specified users.


Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog


Request support for Windows 11 in computer labs


This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.


If you can't find the service you need, use this one.


This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.


If you don't find what you are looking for, please submit a General File Sharing Support ticket.


This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.


For the Communications & Marketing and RES Departments, use this service for website redirect requests.


Adobe software is available to be installed on Langara owned machines upon request.


Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.


When you lose or have a device stolen this is where you can report it.


This service helps you to reset your Computer User ID and email password.


If you don't find what you are looking for, please submit a General Software Support ticket.