My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Request support for Windows 11 in computer labs
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you can't find the service you need, use this one.
Adobe software is available to be installed on Langara owned machines upon request.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
If you don't find what you are looking for, please submit a General Device Support ticket.
Support for issues encountered migrating from Windows 10 to Windows 11
All Langara laptops needs to be purchased through IT and follow IT standards.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.