My Recently Visited Services
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you don't find what you are looking for, please submit a General Network Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service provides new network connections to a requested location.
This service helps you to reset your Computer User ID and email password.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you can't login to the AskIT Portal, you can submit your issue using this service.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you can't find the service you need, use this one.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Looking to add/remove/change phones, extensions or ACD queues, look here.
Support for issues encountered migrating from Windows 10 to Windows 11
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.