My Recently Visited Services
If you don't find what you are looking for, please submit a General Network Support ticket.
This service helps you to reset your Computer User ID and email password.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
This service provides read-only or read/write access to existing network drive folders for specified users.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Request support for Windows 11 in computer labs
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Support for issues encountered migrating from Windows 10 to Windows 11
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you don't find what you are looking for, please submit a General Device Support ticket.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.