My Recently Visited Services
Any new software, enterprise software, product, or projects involving IT can be requested here.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service helps you to reset your Computer User ID and email password.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Adobe software is available to be installed on Langara owned machines upon request.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Request support for Windows 11 in computer labs
When you lose or have a device stolen this is where you can report it.