My Recently Visited Services
If you can't login to the AskIT Portal, you can submit your issue using this service.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service helps you to reset your Computer User ID and email password.
If you don't find what you are looking for, please submit a General Device Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Accidentally deleted a file or folder? Use this service.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service provides read-only or read/write access to existing network drive folders for specified users.
Adobe software is available to be installed on Langara owned machines upon request.
Banner data requests based on business requirements.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you can't find the service you need, use this one.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.