My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Adobe software is available to be installed on Langara owned machines upon request.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you can't find the service you need, use this one.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Request support for Windows 11 in computer labs
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you don't find what you are looking for, please submit a General Software Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you can't login to the AskIT Portal, you can submit your issue using this service.
When you lose or have a device stolen this is where you can report it.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.