My Recently Visited Services
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
This service helps you to reset your Computer User ID and email password.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Device Support ticket.
Request support for Windows 11 in computer labs
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Support for issues encountered migrating from Windows 10 to Windows 11
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service provides new network connections to a requested location.
Accidentally deleted a file or folder? Use this service.
This service provides read-only or read/write access to existing network drive folders for specified users.
Adobe software is available to be installed on Langara owned machines upon request.