My Recently Visited Services

This service helps you to reset your Computer User ID and email password.

Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.

If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.

Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.

If you can't find the service you need, use this one.

If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.

If you don't find what you are looking for, please submit a General Network Support ticket.

For the Communications & Marketing and RES Departments, use this service for website redirect requests.

Request support for Windows 11 in computer labs

Schedule an IT support appointment during Service Desk's appointment-only hours.

Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.

If you don't find what you are looking for, please submit a General Accounts Support ticket.

Adobe software is available to be installed on Langara owned machines upon request.

This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.

Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog

Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.

Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.

If you don't find what you are looking for, please submit a General File Sharing Support ticket.

Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.

Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.

If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.

Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!

This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.

For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.

If you don't find what you are looking for, please submit a General Device Support ticket.

Any new software, enterprise software, product, or projects involving IT can be requested here.