My Recently Visited Services
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Schedule an IT support appointment during Service Desk's appointment-only hours.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
If you don't find what you are looking for, please submit a General Device Support ticket.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Looking to add/remove/change phones, extensions or ACD queues, look here.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Request support for Windows 11 in computer labs
If you can't find the service you need, use this one.
Banner data requests based on business requirements.
This service helps you to reset your Computer User ID and email password.
Support for issues encountered migrating from Windows 10 to Windows 11