My Recently Visited Services
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Request support for Windows 11 in computer labs
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Accidentally deleted a file or folder? Use this service.
If you can't find the service you need, use this one.
If you don't find what you are looking for, please submit a General Network Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
This service provides new network connections to a requested location.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service helps you to reset your Computer User ID and email password.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
When you lose or have a device stolen this is where you can report it.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.