My Recently Visited Services
Schedule an IT support appointment during Service Desk's appointment-only hours.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
All Langara laptops needs to be purchased through IT and follow IT standards.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Device Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Request support for Windows 11 in computer labs
Any new software, enterprise software, product, or projects involving IT can be requested here.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you can't login to the AskIT Portal, you can submit your issue using this service.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
This service provides read-only or read/write access to existing network drive folders for specified users.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.