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Get help with your Computer User ID, Office 365 Email, or Langara ID


Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.


If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.


All Langara laptops needs to be purchased through IT and follow IT standards.


As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.


Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.


This service helps you to reset your Computer User ID and email password.


For the Communications & Marketing and RES Departments, use this service for website redirect requests.


Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.


This service provides new network connections to a requested location.


Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!


Request support for Windows 11 in computer labs


Need access to SurveyMonkey? Need to remove access? Have a technical issue?


Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.


Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.


Any new software, enterprise software, product, or projects involving IT can be requested here.


If you can't find the service you need, use this one.


Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.


This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.

For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.


Adobe software is available to be installed on Langara owned machines upon request.


Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.


When you lose or have a device stolen this is where you can report it.


When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.


If you don't find what you are looking for, please submit a General Accounts Support ticket.


This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.