My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Looking to add/remove/change phones, extensions or ACD queues, look here.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Adobe software is available to be installed on Langara owned machines upon request.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Request support for Windows 11 in computer labs
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Banner data requests based on business requirements.
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
This service provides new network connections to a requested location.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service provides read-only or read/write access to existing network drive folders for specified users.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.