My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service helps you to reset your Computer User ID and email password.
Banner data requests based on business requirements.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Software Support ticket.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Looking to add/remove/change phones, extensions or ACD queues, look here.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Accidentally deleted a file or folder? Use this service.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Support for issues encountered migrating from Windows 10 to Windows 11
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Adobe software is available to be installed on Langara owned machines upon request.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.