My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Adobe software is available to be installed on Langara owned machines upon request.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Banner data requests based on business requirements.
If you don't find what you are looking for, please submit a General Software Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Looking to add/remove/change phones, extensions or ACD queues, look here.
Accidentally deleted a file or folder? Use this service.
Support for issues encountered migrating from Windows 10 to Windows 11
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.