My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service helps you to reset your Computer User ID and email password.
If you can't login to the AskIT Portal, you can submit your issue using this service.
When you lose or have a device stolen this is where you can report it.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Adobe software is available to be installed on Langara owned machines upon request.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.