My Recently Visited Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Request support for Windows 11 in computer labs
This service provides read-only or read/write access to existing network drive folders for specified users.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service helps you to reset your Computer User ID and email password.
Schedule an IT support appointment during Service Desk's appointment-only hours.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Network Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you can't find the service you need, use this one.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Adobe software is available to be installed on Langara owned machines upon request.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you don't find what you are looking for, please submit a General Device Support ticket.