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Get help with your Computer User ID, Office 365 Email, or Langara ID


If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.


For users of Microsoft Dynamics to ask for help and report issues


This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.

For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.


Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.


Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!


Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.


This service provides read-only or read/write access to existing network drive folders for specified users.


Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.


As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.


If you don't find what you are looking for, please submit a General Network Support ticket.


If you don't find what you are looking for, please submit a General Device Support ticket.


This service helps you to reset your Computer User ID and email password.


If you don't find what you are looking for, please submit a General Accounts Support ticket.


If you can't login to the AskIT Portal, you can submit your issue using this service.


If you can't find the service you need, use this one.


This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.


Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.


Adobe software is available to be installed on Langara owned machines upon request.


Banner data requests based on business requirements.


If you don't find what you are looking for, please submit a General Software Support ticket.


Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.


Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.


If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.


Looking to add/remove/change phones, extensions or ACD queues, look here.