My Recently Visited Services
If you can't find the service you need, use this one.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Request support for Windows 11 in computer labs
This service provides read-only or read/write access to existing network drive folders for specified users.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Banner data requests based on business requirements.
Support for issues encountered migrating from Windows 10 to Windows 11
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Device Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service helps you to reset your Computer User ID and email password.