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Any new software, enterprise software, product, or projects involving IT can be requested here.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Adobe software is available to be installed on Langara owned machines upon request.
This service helps you to reset your Computer User ID and email password.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Software Support ticket.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Accidentally deleted a file or folder? Use this service.
When you lose or have a device stolen this is where you can report it.
Request support for Windows 11 in computer labs
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service provides new network connections to a requested location.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.