My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Support for issues encountered migrating from Windows 10 to Windows 11
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
If you don't find what you are looking for, please submit a General Network Support ticket.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Request support for Windows 11 in computer labs
If you can't login to the AskIT Portal, you can submit your issue using this service.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
If you can't find the service you need, use this one.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
When you lose or have a device stolen this is where you can report it.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.