My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Adobe software is available to be installed on Langara owned machines upon request.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Request support for Windows 11 in computer labs
When you lose or have a device stolen this is where you can report it.
Support for issues encountered migrating from Windows 10 to Windows 11
This service provides new network connections to a requested location.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.