My Recently Visited Services
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Schedule an IT support appointment during Service Desk's appointment-only hours.
All Langara laptops needs to be purchased through IT and follow IT standards.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you can't find the service you need, use this one.
When you lose or have a device stolen this is where you can report it.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you don't find what you are looking for, please submit a General Device Support ticket.
Looking to add/remove/change phones, extensions or ACD queues, look here.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you don't find what you are looking for, please submit a General Software Support ticket.