My Recently Visited Services
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service helps you to reset your Computer User ID and email password.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Network Support ticket.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Adobe software is available to be installed on Langara owned machines upon request.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Device Support ticket.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.