My Recently Visited Services
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you can't login to the AskIT Portal, you can submit your issue using this service.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Accidentally deleted a file or folder? Use this service.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
All Langara laptops needs to be purchased through IT and follow IT standards.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Banner data requests based on business requirements.