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Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Schedule an IT support appointment during Service Desk's appointment-only hours.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
This service helps you to reset your Computer User ID and email password.
If you can't find the service you need, use this one.
If you don't find what you are looking for, please submit a General Device Support ticket.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Adobe software is available to be installed on Langara owned machines upon request.
Support for issues encountered migrating from Windows 10 to Windows 11