My Recently Visited Services
Looking to add/remove/change phones, extensions or ACD queues, look here.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you can't find the service you need, use this one.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Accidentally deleted a file or folder? Use this service.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service provides read-only or read/write access to existing network drive folders for specified users.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.