My Recently Visited Services
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Looking to add/remove/change phones, extensions or ACD queues, look here.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Request support for Windows 11 in computer labs
If you can't find the service you need, use this one.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Banner data requests based on business requirements.
This service helps you to reset your Computer User ID and email password.
Support for issues encountered migrating from Windows 10 to Windows 11
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Accidentally deleted a file or folder? Use this service.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.