My Recently Visited Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service helps you to reset your Computer User ID and email password.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
This service provides new network connections to a requested location.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Request support for Windows 11 in computer labs
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Adobe software is available to be installed on Langara owned machines upon request.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Network Support ticket.