My Recently Visited Services
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Software Support ticket.
Support for issues encountered migrating from Windows 10 to Windows 11
Looking to add/remove/change phones, extensions or ACD queues, look here.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
If you don't find what you are looking for, please submit a General Network Support ticket.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
All Langara laptops needs to be purchased through IT and follow IT standards.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.