My Recently Visited Services
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Device Support ticket.
This service helps you to reset your Computer User ID and email password.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Adobe software is available to be installed on Langara owned machines upon request.
If you can't find the service you need, use this one.
All Langara laptops needs to be purchased through IT and follow IT standards.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Banner data requests based on business requirements.
If you don't find what you are looking for, please submit a General Software Support ticket.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.