My Recently Visited Services
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Schedule an IT support appointment during Service Desk's appointment-only hours.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service provides new network connections to a requested location.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
All Langara laptops needs to be purchased through IT and follow IT standards.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Adobe software is available to be installed on Langara owned machines upon request.
If you don't find what you are looking for, please submit a General Software Support ticket.
Accidentally deleted a file or folder? Use this service.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service helps you to reset your Computer User ID and email password.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you can't login to the AskIT Portal, you can submit your issue using this service.