My Recently Visited Services
Any new software, enterprise software, product, or projects involving IT can be requested here.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
Banner data requests based on business requirements.
If you can't find the service you need, use this one.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you don't find what you are looking for, please submit a General Software Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
All Langara laptops needs to be purchased through IT and follow IT standards.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Adobe software is available to be installed on Langara owned machines upon request.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
If you don't find what you are looking for, please submit a General Network Support ticket.