My Recently Visited Services
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you can't find the service you need, use this one.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
This service provides read-only or read/write access to existing network drive folders for specified users.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Device Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Adobe software is available to be installed on Langara owned machines upon request.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service provides new network connections to a requested location.