My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service provides read-only or read/write access to existing network drive folders for specified users.
Looking to add/remove/change phones, extensions or ACD queues, look here.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Support for issues encountered migrating from Windows 10 to Windows 11
If you don't find what you are looking for, please submit a General Software Support ticket.
Adobe software is available to be installed on Langara owned machines upon request.
This service allows instructors to request Adobe software for student use off campus or Citrix Lab.
If you don't find what you are looking for, please submit a General Device Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you can't find the service you need, use this one.
Request support for Windows 11 in computer labs
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
This service provides new network connections to a requested location.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.