My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service provides read-only or read/write access to existing network drive folders for specified users.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you can't find the service you need, use this one.
If you don't find what you are looking for, please submit a General Software Support ticket.
Support for issues encountered migrating from Windows 10 to Windows 11
Looking to add/remove/change phones, extensions or ACD queues, look here.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Accidentally deleted a file or folder? Use this service.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Banner data requests based on business requirements.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
If you don't find what you are looking for, please submit a General Network Support ticket.