My Recently Visited Services
Schedule an IT support appointment during Service Desk's appointment-only hours.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Adobe software is available to be installed on Langara owned machines upon request.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you don't find what you are looking for, please submit a General Software Support ticket.
Support for issues encountered migrating from Windows 10 to Windows 11
Banner data requests based on business requirements.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
This service provides read-only or read/write access to existing network drive folders for specified users.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Request support for Windows 11 in computer labs
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?