My Recently Visited Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system. If you have more than one issue, please submit separate tickets for each issue.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service helps you to reset your Computer User ID and email password.
Adobe software is available to be installed on Langara owned machines upon request.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you can't find the service you need, use this one.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.