My Recently Visited Services
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
When you lose or have a device stolen this is where you can report it.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service helps you to reset your Computer User ID and email password.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you can't find the service you need, use this one.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Adobe software is available to be installed on Langara owned machines upon request.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
All Langara laptops needs to be purchased through IT and follow IT standards.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Request support for Windows 11 in computer labs
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!