My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
This service helps you to reset your Computer User ID and email password.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you don't find what you are looking for, please submit a General Network Support ticket.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Schedule an IT support appointment during Service Desk's appointment-only hours.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Accidentally deleted a file or folder? Use this service.
Request support for Windows 11 in computer labs
If you can't login to the AskIT Portal, you can submit your issue using this service.
Adobe software is available to be installed on Langara owned machines upon request.