My Recently Visited Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you don't find what you are looking for, please submit a General Network Support ticket.
This service helps you to reset your Computer User ID and email password.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
If you can't find the service you need, use this one.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Device Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you can't login to the AskIT Portal, you can submit your issue using this service.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.