My Recently Visited Services
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
All Langara laptops needs to be purchased through IT and follow IT standards.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Accidentally deleted a file or folder? Use this service.
Adobe software is available to be installed on Langara owned machines upon request.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Device Support ticket.
This service helps you to reset your Computer User ID and email password.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Support for issues encountered migrating from Windows 10 to Windows 11
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
If you can't find the service you need, use this one.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.