My Recently Visited Services
Support for issues encountered migrating from Windows 10 to Windows 11
All Langara laptops needs to be purchased through IT and follow IT standards.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General File Sharing Support ticket.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
If you don't find what you are looking for, please submit a General Network Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you don't find what you are looking for, please submit a General Software Support ticket.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Accidentally deleted a file or folder? Use this service.
Adobe software is available to be installed on Langara owned machines upon request.
If you can't login to the AskIT Portal, you can submit your issue using this service.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.