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If you don't find what you are looking for, please submit a General Software Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service helps you to reset your Computer User ID and email password.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
This service provides read-only or read/write access to existing network drive folders for specified users.
Banner data requests based on business requirements.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Microsoft Bookings is a web-based appointment scheduling tool available through Langara's Office 365.
All Langara laptops needs to be purchased through IT and follow IT standards.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Adobe software is available to be installed on Langara owned machines upon request.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Accounts Support ticket.