My Recently Visited Services
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you don't find what you are looking for, please submit a General Accounts Support ticket.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service will allow you to request a LDAP (AD , eDir) clone from a specific environment.
If you don't find what you are looking for, please submit a General Software Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
All Langara laptops needs to be purchased through IT and follow IT standards.
In accordance with Langara College policy B1007 - Emeritus/Emerita Designation, retired employees designated Emeritus/Emerita can request to resume the use of their Langara.ca email account address. Use this service to request the creation or removal of an account.
Schedule an IT support appointment during Service Desk's appointment-only hours.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service provides read-only or read/write access to existing network drive folders for specified users.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
If you don't find what you are looking for, please submit a General Device Support ticket.
If you can't find the service you need, use this one.
Looking to add/remove/change phones, extensions or ACD queues, look here.