My Recently Visited Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you can't find the service you need, use this one.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
This service helps you to reset your Computer User ID and email password.
All Langara laptops needs to be purchased through IT and follow IT standards.
Schedule an IT support appointment during Service Desk's appointment-only hours.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
If you don't find what you are looking for, please submit a General Device Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
This service provides new network connections to a requested location.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service provides read-only or read/write access to existing network drive folders for specified users.
Request support for Windows 11 in computer labs
If you can't login to the AskIT Portal, you can submit your issue using this service.