My Recently Visited Services
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Support for issues encountered migrating from Windows 10 to Windows 11
Schedule an IT support appointment during Service Desk's appointment-only hours.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
Adobe software is available to be installed on Langara owned machines upon request.
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
If you don't find what you are looking for, please submit a General Software Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
This service provides read-only or read/write access to existing network drive folders for specified users.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Any new software, enterprise software, product, or projects involving IT can be requested here.