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If you don't find what you are looking for, please submit a General Accounts Support ticket.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Software Support ticket.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Schedule an IT support appointment during Service Desk's appointment-only hours.
As part of efforts to support students with online learning, the Library and IT are working together to provide students with laptop loans.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
This service provides read-only or read/write access to existing network drive folders for specified users.
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.