My Recently Visited Services
This service helps you to reset your Computer User ID and email password.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Banner data requests based on business requirements.
Request support for Windows 11 in computer labs
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
This service provides read-only or read/write access to existing network drive folders for specified users.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
When you lose or have a device stolen this is where you can report it.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Schedule an IT support appointment during Service Desk's appointment-only hours.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Adobe software is available to be installed on Langara owned machines upon request.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.