My Recently Visited Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
This service helps you to reset your Computer User ID and email password.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Two-factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
If you can't find the service you need, use this one.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you don't find what you are looking for, please submit a General Device Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Need access to SurveyMonkey? Need to remove access? Have a technical issue?
If you don't find what you are looking for, please submit a General Teaching & Learning Support ticket.
For the Communications & Marketing and RES Departments, use this service for website redirect requests.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Normally, group ownership of shared folders is controlled by the registration and assignment in Banner. In rare circumstances, ownership of shared folders must be assigned manually. Use this service for such requests.
This service provides read-only or read/write access to existing network drive folders for specified users.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.