Upcoming Service Outage Notice
There are no planned service outages at this time.
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Here is a quick how-to checklist. We will still encourage you to read through the information below as it will answer the questions you may have about the application process.
How to apply
How to print your card
Before applying
Follow the ID photo guidelines
The most common reason to have your application rejected is that your ID picture does not meet the photo requirements. Please make sure to follow the guidelines below when submitting your picture.
- Must reflect your current appearance
- Taken front-on in portrait orientation (that is vertical and must not be at an angle)
- Clearly show your face (no hats, sunglasses, or shadows obscuring your appearance)
- Taken against a neutral background, no other visible people or objects in the frame
- In colour, not black and white
- A passport-style picture is usually a safe bet, but you can smile
- Images with the following file formats are accepted: JPEG, JPG, PNG*
*If you are taking a selfie on an iPhone, you may need to change the Camera Capture format under Settings from High Efficiency (HEIC) to Most Compatible (JPG).
After applying
Wait for the confirmation
Applications will be processed in the order they are received. Depending on the volume of requests, it can take up to two weeks for your application to be processed. Notifications about your application will be sent to your Langara email account. Please make sure to check it regularly.
NOTE: The processing of requests is not instantaneous -- you will not receive a QR code immediately after you apply. Make sure that you have received the proper notification before heading to the self-service station.
Print your card yourself
- Once your application has been successfully processed, you will receive instructions to retrieve your unique photo ID QR code.
- Head to the self-service station by the IT Service Desk in the Library. Scan this QR code to print your requested card.
- Bring along a piece of government issued photo ID (e.g. driver's licence, BCID, passport, etc.). You may be asked by the Service Desk staff to verify your identity.
*NOTE: You can only redeem a QR code once. For example, you will not be able to use the QR code for your first ID card to print a replacement ID card. If you need a replacement ID, you must submit an application to have a new QR code issued.
*NOTE: Only the most recently issued QR code can be used to print an ID card. Say, if you filed two applications consecutively and you were issued QR codes for both of them, only the QR code issued for the second (later) application could be used to print a card.
The self-service station is open Monday to Friday from 9:00 AM to 6:00 PM, excluding statutory holidays.
FAQs
Can I use my preferred name on my student ID card?
If you'd like to have your preferred first name appear on your student photo ID card, please submit a Student Information Change Request form to the Registrar's office. Once your preferred name has been updated, you will receive a confirmation email. This confirmation must be included as a second attachment along with your ID picture, when submitting your request. Please contact records@langara.ca if you have questions about this form.
Please note that it may take longer than usual to process a preferred name ID card application.