Can't log in to AskIT Portal

What Is It?

The AskIT Portal requires you to login in order to access the services and most Knowledge Articles as well as to view and manage the tickets you submit. If you are unable to log in, please make sure you are using your Langara email account. If that is still not working you can get immediate help during Support hours by starting a chat session. Alternatively, you can submit a ticket and a technician will get back to you as soon as possible. 

Understandably, ticket submission will result in a slower response than if you start a chat session. 

Who Is Eligible to Use It?

Students, Faculty, and Staff

Help me log in to AskIT


Service ID: 1566
Tue 7/20/21 11:26 AM
Mon 8/15/22 2:11 PM
The constituents for whom the service is available (e.g., students, faculty, staff).
Students, Faculty, Staff
Any prerequisites for using the service (e.g., approvals, training, compliance requirements, and other services).
Must be Student, Faculty, or Staff
Requesting the Service
Instructions for requesting the service (e.g., a link to a request form or contact information).
Fill out the form by clicking on the Help! I can't login to AskIT button above