Web Services

Find solutions and information on web-based services such as Brightspace, iWeb, and the AskIT portal.

Articles (16)

Pinned Article FAQ for AskIT Portal update

This FAQ answers some questions about the update to the AskIT portal.

Pinned Article How to create tickets on the AskIT Portal

Tips on creating tickets on the AskIT Portal

Pinned Article How to manage your tickets on the AskIT Portal

How to Manage Your Tickets

Pinned Article How to navigate the AskIT Portal - main menu

What are the main menu buttons for on the AskIT Portal main page?

Pinned Article How to navigate the AskIT Portal - support menu

Types of support provided by IT

Access to Brightspace course after course completion

Brightspace course material is generally only available for one week after the last final exam. More information can be found in the FAQ here: https://iweb.langara.bc.ca/lts/faq/

CourseWeb – Create a new blog

CourseWeb is for Anyone, including students, to create websites.

Create a redirect on the Langara website

Contact Communications and Marketing and they will use a special form to create the redirect.

Error uploading files on BrightSpace

Check that the name of the file does not contain any illegal characters, that the file is less than 1 GB in size, and that the uploading location is not OneDrive.

Error: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application...."

This error can show up if 3rd party cookies are disabled on browser and Kaltura will not play the video.

Login to Cascade server (CMS)

Use your Computer User ID and password to log into Cascade server

Login to LinkedIn Learning

LinkedIn Learning can be access through Single Sign-On login

Report problem with Langara website

Report the problem to the appropriate party to have the information updated.

SurveyMonkey access and usage

Getting a Langara SurveyMonkey account, accessing SurveyMonkey, SurveyMonkey resources & training, FAQ

Using the updated Langara AskIT portal

Learn how to use the features of the newly-updated Langara AskIT Portal