Activate your Computer User ID and Email (students)

NOTE - Using a computer in an office, Citrix lab, Mac lab, PC lab, a lectern computer, or a Langara issued laptop on the LangaraDevices wireless network.

To activate your account

1. Click on this link to activate your account
2. Enter your Langara email address
3. Click Next
4. Enter your temporary password
5. Click Sign In
6. Update your password screen appears.
   1. Enter your temporary password
   2. Enter a new password
   3. Enter the new password again
   4. Click Sign in
7. Click Next on the More information required window
8. Keep your account secure page appears (Password Recovery method)
9. Click Next to go with Langara's recommended method: Microsoft Authenticator
   • If you don't have Microsoft Authenticator installed on your mobile phone please install it now using your phone's store app (App Store or Google Play)
10. Open Microsoft Authenticator on your mobile phone
11. Click on the + along the top of the app to add a new account
12. Tap Other. This will activate the phone's QR code scanner.
13. Return to the "Keep our account secure" page on the browser and click Next
14. This will bring up a QR Code. Scan it with your mobile phone. Wait for the account to be added to the app.
15. Return to the browser and Click Next
16. "Enter code" screen
    1. On your mobile phone, open the account in the Microsoft Authenticator app that you just made
    2. Type the 6 digit number you see there onto the line on the Enter code screen in the browser
    3. Click Next
17. Success! Click Done
18. You have now setup your password recovery method and updated you password. You account is ready to use.

TIP - The Microsoft Authenticator app is also the recommended method for 2FA. By setting it up as your password reset method it will now also work for 2FA. 

To set up other password recovery methods

You can set up a different password recovery method during step 9 so that you can change your password in the future:

1. On the Keep your account secure window:
   • If you would like to use a different method, click on I want to use a different method.
     • Phone method TIP - This method works for 2FA as well so you will not need to take the extra steps to set up 2FA
       1. Choose Phone and click Confirm
       2. Choose your country code and enter your phone number
       3. Choose Text me a code or Call me
       4. Click Next
       5. Check your phone for the 6-digit verification code (via call or text message depending on what you selected previously) and enter the code on your computer when prompted
       6. Click Next
       7. Click Next again
     • Email method CAUTION - This method does not work for 2FA. You will be required to set up a 2FA method in addition to this when you attempt to access a 2FA protected service from a personal device.
       NOTE: We recommend using your preferred non-Langara email address where you received the "Welcome from Langara IT" email
       1. Choose Email and click Confirm
       2. Enter your personal (non-Langara) email address
       3. Click Next
       4. Click Next again
2. Click Done