Activate your Computer User ID and Email (students)

Overview

All students must activate their Computer User ID (CUID) and Email account prior to being able to use computers on campus, access email or connect to Wi-Fi. Both are activated at the same time using the instructions below.

If your Computer User ID looks similar to this: wgretzky99 your email would be wgretzky99@mylangara.ca

Your Computer User ID (CUID) allows you to access the following:

• Computers on campus
• myFiles (off-campus file access)
• Logging into Ricoh printers

Your Email is used for:

• Brightspace by D2L
• eduroam WiFi
• Library e-resources
• Library room booking
• LinkedIn Learning
• Office 365 email
• U-Pass Compass card website

TIP: If you have already activated your account and just need to change your password or have forgotten your password please see Change Computer User ID password in the Related Articles section

Solution

CAUTION: You will need both your Langara email address and temporary password to activate your account

To get your Langara email address

1. Open a web browser and navigate to the Langara website
2. Click the Log in button at the top right corner
3. Click on Student Information System
4. Log in using your nine-digit Langara ID number and your Langara ID password
5. Once logged in, click on Change Login Profile
6. Click on Maintain Computer User ID
   1. If you are in Regular Studies, select Maintain Computer User ID - Regular Studies
   2. If you are in Continuing Studies, select Maintain Computer User ID - Continuing Studies
7. Note your Langara email address

To get your temporary password

1. Log in to your preferred non-Langara email address and open the "Welcome from Langara IT" email previously sent to you
2. Note your temporary password in the "Welcome from Langara IT" email

TIP: If you would like to find or update this email address in the Student Information System, please refer to the Related Articles section

To activate your account

1. Click on this link to activate your account
2. Enter your Langara email address
3. Click Next
4. Enter your temporary password
5. Create a new password for your account
6. Click Sign in

Your CUID and Langara email account should now be active

To setup your forgotten password methods

You will need to setup additional authentication methods so that you can change your password in the future:

1. A window stating "More information required" will open on your first sign in attempt. Click Next.
2. Setup your additional authentication method. On the Keep your account secure window:
   • If you would like to setup the Microsoft Authenticator app on your smart phone as your additional authentication method click Next.
     • Follow the steps in the 2-Factor Authentication instructions article found in the Related Articles section
   • If you would like to use a different method, click on I want to use a different method.
     • Phone method:
       1. Choose Phone and click Confirm
       2. Choose your country code and enter your phone number
       3. Choose Text me a code or Call me
       4. Click Next
       5. Check your phone for the 6-digit verification code (via call or text message depending on what you selected previously) and enter the code on your computer when prompted
       6. Click Next
       7. Click Next again
     • Email method
       NOTE: We recommend using your preferred non-Langara email address where you received the "Welcome from Langara IT" email
       1. Choose Email and click Confirm
       2. Enter your personal (non-Langara) email address
       3. Click Next
       4. Click Next again
3. Click Done