Connect to Wi-Fi on Android phone or tablet

Overview

Students and employees can connect Android phones and tablets to the eduroam Wi-Fi network when on campus.

NOTE -  Students and employees now need to authenticate with Microsoft Authenticator app when signing in to register their device with eduroam. Devices will work for 2 years before having to be re-registered.

 CAUTION: eduroam will not work on devices running Android version 4.0 (Ice Cream Sandwich) or lower

Solution

CAUTION: Your Computer User ID must be activated before you can connect to Wi-Fi.  If you have not activated your account, please follow the instructions in Activate your Computer User ID and Email (students) article.

To connect your Android phone or tablet to the eduroam wireless network, follow the steps below.

TIP - If your phone has a data plan, you can skip directly to the section on connecting to eduroam.

If you do not have a data plan on your device, follow these steps first:

1. Open the Settings app
2. Go to Connections, then Wi-Fi
3. In the lists of networks select Langara. You will then be prompted to sign in.
4. Enter your Langara email address and password
5. Tap the Login button
6. You will now have Internet access to follow the next set of steps to connect to eduroam

NOTE - Connection to the Langara wireless network will only last for an hour before it disconnects. Follow the steps below to connect to eduroam to connect to the Internet for a longer-term when you are on campus.

Proceed to the steps below to complete the connection to eduroam.

1. Open any Internet browser, such as Chrome
2. In the address bar enter wifi.langara.ca
3. Tap the Download button to bring up the Google Play Store App to install SecureW2 JoinNow app
   • If you are not prompted for credentials, use the Chrome browser and click on JoinNow button.
4. Tap Install to download the SecureW2 JoinNow App (Do not open the App)
5. Return to the Internet browser and tap the JoinNow button
6. Enter your Langara email address (Computer User ID + @langara.ca for employees; Computer User ID + @mylangara.ca for Students) and password
7. You will be promoted to authenticate using Microsoft Authenticator application on your mobile device.
   • If you have not set up Microsoft Authenticator, you will get the prompt to get the app. Follow the Set up 2FA using the Microsoft Authenticator application article if you need instructions.
8. When prompted, click Save to save eduroam network to your phone

TIP - If you previously connected to eduroam using the JoinNow app and are now having difficulties, try uninstalling the JoinNow app and reinstalling it from the app store.

eduroam, eduroam5GHz, and eduroam6GHz (if your device is capable) will now be properly configured on your device. Your device will connect to the eduroam network automatically whenever you are in range of the wireless network when on campus.