Popular Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Device Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Software Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Adobe software is available to be installed on Langara owned machines upon request.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
If you don't find what you are looking for, please submit a General Network Support ticket.
The College provides Wi-Fi Internet access across the campus. Use this service to provide visitors/contractors with Wi-Fi Internet access.
This service provides read-only or read/write access to existing network drive folders for specified users.
Support for issues encountered migrating from Windows 10 to Windows 11
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you can't find the service you need, use this one.
All Langara laptops needs to be purchased through IT and follow IT standards.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
This service allows instructors to request Adobe software for student use off campus or Citrix Lab.
This service helps you to reset your Computer User ID and email password.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.