Popular Services
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system. If you have more than one issue, please submit separate tickets for each issue.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
If you don't find what you are looking for, please submit a General Device Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
If you don't find what you are looking for, please submit a General Software Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
This service provides read-only or read/write access to existing network drive folders for specified users.
Banner data requests based on business requirements.
If you don't find what you are looking for, please submit a General Network Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
If you can't find the service you need, use this one.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
All Langara laptops needs to be purchased through IT and follow IT standards.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Adobe software is available to be installed on Langara owned machines upon request.
If you can't login to the AskIT Portal, you can submit your issue using this service.
Bulk emails are official distribution emails sent to specific groups for the purpose of providing information and engagement. Sample groups - Students(RS/CS), Staff, CUPE, LFA, Student Union.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.