Popular Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Accounts Support ticket.
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Software Support ticket.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Use this service to provide visitors/contractors with guest accounts for Wi-Fi Internet access if they require a batch creation (6 or more accounts) or if they are over their limit.
Various AV and IT equipment is available for loan from the C265 AV office. Use this service to book your equipment. Please note that submission of the booking form does not guarantee access to equipment, as equipment is subject to availability.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
This service provides read-only or read/write access to existing network drive folders for specified users.
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
All Langara laptops needs to be purchased through IT and follow IT standards.
This service allows instructors to request Adobe software for student use off campus or Windows 11 Virtual Desktop Lab.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
Third-party workers are those who are employed by contracting companies that provide various essential services on campus. If you're a Langara manager, use this service to request access to various IT resources for these workers.
This service helps you to reset your Computer User ID and email password.
If you can't find the service you need, use this one.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog