Popular Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Support for issues encountered migrating from Windows 10 to Windows 11
If you don't find what you are looking for, please submit a General Device Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
Any new software, enterprise software, product, or projects involving IT can be requested here.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
If you don't find what you are looking for, please submit a General Software Support ticket.
All Langara laptops needs to be purchased through IT and follow IT standards.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Looking to add/remove/change phones, extensions or ACD queues, look here.
If you don't find what you are looking for, please submit a General Network Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
The College provides Wi-Fi Internet access across the campus. Use this service to provide visitors/contractors with Wi-Fi Internet access.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
Accidentally deleted a file or folder? Use this service.
Banner data requests based on business requirements.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.