Popular Services
Apply for a new or replacement student ID card and request a clinical badge if you are in a qualifying program.
Submit a Workday support request if you are having trouble completing a task in Workday, experiencing a technical issue, or need help navigating the system.
If you don't find what you are looking for, please submit a General Accounts Support ticket.
Not sure what you're looking for and need a desktop support technician to come to your aid? We're here to help!
If you don't find what you are looking for, please submit a General Device Support ticket.
If you don't find what you are looking for, please submit a General Software Support ticket.
This service is used by authorized access requestors to make any banner-related staff access requests for specific positions.
For example, RES can request staff access for their own teams, CS teams, AR users, and instructional departments.
Any new software, enterprise software, product, or projects involving IT can be requested here.
Support for issues encountered migrating from Windows 10 to Windows 11
This service helps you to reset your Computer User ID and email password.
Supervisors and Managers may request the data of ex-employees turned students be recovered and restored to a new email box.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
Various peripheral devices such as laptop dock, webcam, headset, and adapters are available for request from IT.
This service provides read-only or read/write access to existing network drive folders for specified users.
If you don't find what you are looking for, please submit a General Email, Calendar, and Messaging Support ticket.
Use this service for any banner-related requests which currently do not fall under the available services in the Service Catalog
This service allows EdTech, the Library or other departments to synchronize enrollments in a Banner section to a course offering in Brightspace.
When multiple Banner or Workday IDs exist for an individual, a request can be made to IT to make one primary ID for usage and delete all other associated IDs.
Adobe software is available to be installed on Langara owned machines upon request.
This service allows instructors to request Adobe software for student use off campus or Citrix Lab.
Instructional spaces at Langara are equipped with audio visual and IT equipment to help facilitate a wide variety of academic activities. If you encounter any issues with the audio visual and computing equipment in classrooms, labs, or lecture theatres, you can use this service to request support.
If you don't find what you are looking for, please submit a General Network Support ticket.
If you don't find what you are looking for, please submit a General Phone and Voicemail Support ticket.
If you are unable to login to the Student Information System (Students) or Banner (Employees) this article provides options.