Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Ask IT
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Computers, Devices, and Accessories
Computers, Devices, and Accessories
Find answers related to computers, devices, and accessories
Categories (4)
Accessories
Information regarding accessories and peripherals
Expand
Apple
Articles focused on Apple specific computers, laptops, and other devices
Expand
PC
Information regarding Microsoft focused desktops, laptops, and other devices
Expand
Tablets
Articles relating to tablets and their peripherals
Expand
Articles (10)
Pinned Article
FAQ for desktop to laptop shift
Everything you need to know about the College's shift from desktops to laptops.
Access Windows 11 desktop via Microsoft Remote Desktop on personal computer: MAC or PC
This article references the Microsoft Remote Desktop application installation method of accessing the Windows 11 pilot desktop.
Access Windows 11 from a personal device in a web browser
This article explains how to access Langara's Azure Virtual Desktop environment from a supported computer browser.
Available adapters for Langara owned computers and laptops
IT will provide AV adapters for Langara laptops when needed.
FAQ for Windows 11 issues
Work-arounds for issues encountered in Windows 11 Labs and classrooms.
Network drives missing
This article explains what to do when a network drive is missing from the file explorer on an employee device.
Request to move computer to new office
This article walk you through the necessary steps to request equipment and furniture moves between offices.
Returning an employee laptop
Return employee laptops to the IT department at the service desk.
Support for personal devices and computers
IT is not able to provide support for personal devices such as smartphones, laptops or tablets.
What to do with computer hardware when an employee transfers or leaves the college
What to do with computer equipment when an employee transfers departments or leaves the college
Search this category
Search
Blank
Popular Articles
Activate your Computer User ID and Email (students)
Reset Langara ID Password (Students)
Forgot Computer User ID and Email password
Set up 2FA using the Microsoft Authenticator application
Activate your Computer User ID and Email (employees)
Recent Articles
PDF file will not load
Installing Titanium Software
FAQ for Windows 11 issues
Check shared mailbox owners and members
Create Adobe ID
Popular Tags
classroom
(161)
hdmi
(149)
lectern
(116)
vga
(109)
Citrix
(98)
technology
(86)
doccam
(58)
lab
(27)
email
(20)
mac
(17)