Login Help Request

What Is It?

IT provides assistance with activating accounts or resolving login problems.

The following account types are supported by IT:

  • Computer User ID (CUID)
  • Office 365 Email
  • Langara ID

See more information what accounts are used with which systems: Using your different Langara accounts

Please see related articles on how to activate your Computer User ID or reset password.

Who Is Eligible to Use It?

Students, Faculty, Staff

How Do I Get It?

We have many methods of support.

IT Support Hours
Support Method Access Via Hours Days Notes
Remote Support   https://remotesupport.langara.ca   8am-8pm / 9am-5pm Mon-Fri / Sat Limited support after 4pm and on Saturday. Response time may be slower.  
Ticket Click the Get Login Help button above 24/7 Mon-Sun While you can submit tickets at any time. We will only be able to work on them during regular office hours: 8am-4pm Mon-Fri
Knowledge Base https://langara.ca/ask-it 24/7 Mon-Sun Where we provide articles for you to help yourself
In Person IT Service Desk in the Library 8am-6pm / 9am-12pm Mon-Fri / Sat  
Get Login Help


Service Offering Id: 578
Fri 7/29/22 4:23 PM
Mon 8/22/22 2:27 PM