What Is It?
IT provides assistance with activating accounts or resolving login problems.
The following account types are supported by IT:
- Computer User ID (CUID)
- Office 365 Email
- Langara ID
See more information what accounts are used with which systems: Using your different Langara accounts
Please see related articles on how to activate your Computer User ID or reset password.
Who Is Eligible to Use It?
Students, Faculty, Staff
How Do I Get It?
We have many methods of support.
IT Support Hours
| Support Method |
Access Via |
Hours |
Days |
Notes |
| Remote Support |
https://remotesupport.langara.ca |
8am-8pm / 9am-5pm |
Mon-Fri / Sat |
Limited support after 4pm and on Saturday. Response time may be slower. |
| Ticket |
Click the Get Login Help button above |
24/7 |
Mon-Sun |
While you can submit tickets at any time. We will only be able to work on them during regular office hours: 8am-4pm Mon-Fri |
| Knowledge Base |
https://langara.ca/ask-it |
24/7 |
Mon-Sun |
Where we provide articles for you to help yourself |
| In Person |
IT Service Desk in the Library |
8am-6pm / 9am-12pm |
Mon-Fri / Sat |
|