What Is It?
An extension is a 4-digit number assigned to a physical phone. Most employees are assigned an extension and depending on their needs this can be an external or internal number.
External extensions would be used for any line where you need the public to be able to phone in and which you plan on advertising publicly. These require a business case as these extensions are limited. External extensions start with 5. Any other number indicates an internal extension
Internal extensions are our standard office lines and can be called from within the college via their extension - and can be reached externally by calling the switchboard at 603-323-5511. The system will ask for the caller to enter the extension.
To provide an employee with a new phone extension, please click on the Request Extension button to fill out the form. The information below is required to fill out the request form.
- Full Name
- Room (where the phone to receive extension is located)
- Is there a phone already at this location?
- What's the LIN or Extension on that Phone
- Do you require voicemail for this extension?
- Should this extension be added to an existing Phone (ACD) queue?
- Is this person going to be answering other line(s)?
- Do you need this by a certain date?
This service typically takes a full work week to fulfill.
Who Is Eligible to Use It?
Must be a Supervisor, manager or higher to request this service
How Do I Use It?
Links to operation instructions