SurveyMonkey Support

Who can request this service?

Survey Governance committee members and SurveyMonkey users

Overview

If you are having issues with SurveyMonkey such as trouble logging in or transferring a Survey to another user, this is the service for you.

NOTE - If you do not have an account please see this service instead.

Before you make request

Please make sure you have the details of your issue, including error messages you've encountered or screen-shots showing the issue.

After you make request

You will receive an email notification from the email system with a ticket number for reference. You may reply to the email if you have any further details or questions. Upon completion of the request, you will receive an email from IT requesting that you confirm all is as requested.