Ineligible for U-Pass

Overview

U-Pass BC is a student transit program delivered in partnership by the Langara Students’ Union, TransLink, and the Ministry of Transportation. If you log into the U-Pass website and find you are not eligible when you expect to be, check the requirements for eligibility.

NOTE: The U-Pass BC program is a discounted transit pass for the duration of a school term. If you are not eligible for the discounted pass, you are able to purchase monthly passes and/or add value to a Compass Card as indicated by BC transit. Refer to the Compass Card website for more information.

Solution

If you are able to login to the U-Pass website but your eligibility for the current month shows as No, check your eligibility.

If you have believe you meet eligibility, contact the U-Pass administrator for further assistance: upass_admin@langara.ca

Symptoms

Eligibility for the next month shows as No on the U-Pass site.

Details

Article ID: 1866
Created
Mon 8/30/21 3:54 PM
Modified
Thu 9/9/21 2:16 PM
Environment
Enter the environment(s) in which this article is relevant. Eg. software name and specific version, OS(s), model of hardware, location, etc.
U-Pass