Overview
Most courses offered at Langara have an online component available on Brightspace, and each Brightspace section is managed by the instructor for that course.
Solution (If appropriate)
CAUTION: If there is an online component to the course, it will not appear in Brightspace until the first day of the term. If the new term hasn't started yet, you will not see your course in Brightspace
If you are not seeing your course in Brightspace following the start of first day of classes, check the following, in order:
- Check that you are registered in the course by logging into the Student Information System and making sure the course is showing up
- If it isn't then you need to report the issue to RES
- Check with your instructor to see if they are using Brightspace for the course this term. Not all courses have an online component
- If the instructor isn't using an online component then that is the reason you don't see a course in Brightspace
- If the instructor is using an online component and haven't activated it, once they do, it will show up for you
- If your instructor confirmed that there is an online component and that it is active. Can they see you in the class list in Brightspace?
- If you aren't in the class list then the instructor will need to report this to EdTech
- If you are in the list, confirm with other students in the same course if they can see the course
- If they can't then your instructor will need to report the issue to EdTech
- If they can then you need to report the issue to RES
Symptoms
Course is not showing alongside others in Brightspace.