Login Help


Get help with your Computer User ID, Office 365 Email, or Langara ID



IT provides assistance with activating accounts or resolving login problems.

The following account types are supported by IT:

  • Computer User ID (CUID)
  • Office 365 Email
  • Langara ID

See more information what accounts are used with which systems: Using your different Langara accounts

Please see related articles on how to activate your Computer User ID or reset password.

Where Can I Get Help?

We have many methods of support.

IT Support Hours
Support Method Access Via Hours Days Notes
Remote Support   https://remotesupport.langara.ca 8am-8pm / 9am-5pm Mon-Fri / Sat Limited support after 4pm and on Saturday. Response time may be slower.  
Ticket Click the Request Help button above 24/7 Mon-Sun While you can submit tickets at any time. We will only be able to work on them during regular office hours: 8am-4pm Mon-Fri
Knowledge Base https://langara.ca/ask-it 24/7 Mon-Sun Where we provide articles for you to help yourself
In Person IT Service Desk in the Library 8am-6pm / 9am-12pm Mon-Fri / Sat  



Article ID: 2736
Fri 12/17/21 4:51 PM
Wed 6/1/22 6:34 PM
Enter the environment(s) in which this article is relevant. Eg. software name and specific version, OS(s), model of hardware, location, etc.
Computer User ID (CUID)
Office 365 Email
Langara ID

Related Articles

Related Articles (6)

Activate your Computer User ID (CUID) via IDSelfService
Activate your Computer User ID (CUID) via the Student Information System (SIS)
Steps to reset your Computer User ID (CUID) password
Use self-service, or contact IT Support to reset your Langara ID password.
Use self-service, call the Registrar, or contact IT Support to reset your Langara ID password
Information to help familiarize students and employees with all of their different accounts