Removing existing sign-in method for authenticator app

Overview

When you have an existing sign-in method in your authenticator app which was incorrectly registered or expired, you can follow this article to remove it from your authenticator app so that you can register it again.

Solution

To remove an existing sign-in method from your authenticator app, simply follow these steps:

1. Open your authenticator app.
2. Find the account you want to remove. It should contain the email address associated with the account in the name.
3. Click on that account. You should be directed to the page displaying the account information.
4. On top right corner of your screen, click on the gear icon.
5. Click on "Remove account", and then select "Remove from all apps".
6. The account should now be removed.