Overview
Using the authentication app for SSPR adds an extra layer of security to your Langara account. With the app, you'll need to check your one-time password code for any requests to reset your password. This ensures that only you have access to your account and that your personal information stays safe.
Solution
1. If you have never registered any method for self service password reset (SSPR) and sign in to you Microsoft 365 account, Microsoft will ask for more information from you as below screenshot and click Next
Or if you want to add the Authenticator app for SSPR, please follow below steps.
- Sign in to your Microsoft 365 account, using your existing password and complete 2FA.
- Click on Security Info from the menu on the left-hand side
- Click on Add sign-in method
- Select Authenticator App as shown below
2. Then It will ask you to download Microsoft Authenticator app from the App Store (for iOS) or Google Play Store (for Android) on your phone.
Click Next after you install Microsoft Authenticator app on you device.
3. Click Next
4. Stay at QR code page and wait for the phone to scan the QR code
5. On your Authenticator app from you phone, choose Add account
6. Select Other account and it will turn on you camera from your phone to scan QR code
NOTE - After QR code scan, click Next on the QR page from step 4
7. select Langara College from the phone will bring you to view your one-time password code
NOTE - below screenshot shown you the password code looks like and it will change every 30 seconds
8. Enter the password code and click on Next
9. If the password code you entered is match then it will show you a success message like below. Click Done and finish the setup
10. Done