AskIT Portal
AskIT is the Information Technology's (IT) self-service support portal. Through this portal Langara students, faculty, and staff can manage their IT service requests and find information and instructions on the use of the various systems in use at the College.  In the AskIT Portal you create your own service tickets, track your open issues and stay up to date on where they stand in the resolution process.

* Please use the search feature at the top right of the screen to easily find the service you need help with.  

If you're looking for guides or basic information, go to our Knowledge Base.

If you're requesting a service or reporting a problem, the Service Catalog will route your request to the right group, so it is processed more quickly.

If you've recently called in or submitted a requestMy Tickets will give you a progress update or allow you to provide additional information.

If you're not sure where to go, you can use the search box (upper right) to search for information that may help.

If you want some more information on how to use the AskIT Portal, you can check out our Portal FAQ.
On campus Meeting, Exam, Event, or Class emergency?
Call Local 5999
Want to see a tech in person?
Visit the Service Desk in the Library
Chat Support
Click To Chat

Chat & Campus Support Hours (limited support after 4pm and Saturday)

Monday 8:00 AM to 8:00 PM
Tuesday 8:00 AM to 8:00 PM
Wednesday 8:00 AM to 8:00 PM
Thursday 8:00 AM to 8:00 PM
Friday 8:00 AM to 8:00 PM
Saturday 9:00 AM to 5:00 PM
Sunday Closed