Connect to Wi-Fi on Mac OS

Overview

Students and employees can connect Apple laptops to the eduroam Wi-Fi network when on campus.

NOTE -  Students and employees now need to authenticate with Microsoft Authenticator app when signing in to register their device with eduroam. Devices will work for 2 years before having to be re-registered.

CAUTION: eduroam will not work on macOS 10.7 (Lion) or lower. Upgrade to a newer version of macOS to connect to eduroam.

Solution

CAUTION: Your Computer User ID must be activated before you can connect to Wi-Fi.  If you have not activated your account, please follow the instructions in Activate your Computer User ID and Email (students) article.

To connect to Wi-Fi on your Mac computer, follow these steps.

1. Click the Wi-Fi icon in the menu bar
2. Choose Langara
   • NOTE -  Connection to the Langara wireless network will only last for an hour before it disconnects. Follow the steps below to connect to eduroam to connect to the Internet for a longer-term when you are on campus.
3. In the pop-up, enter your Langara email (example: jsmith00@mylangara.ca) and password
4. Click the Login button
5. Click Done once you see Success in the window
6. Once connected, open Safari and go to wifi.langara.ca
7. Click the JoinNow button
8. Click Allow on the pop-up to download the application
9. Install WiFi_Langara_College_Wrapper.dmg.download file from the Downloads folder
10. Once it installs, open WiFi_Langara_College_Wrapper.dmg
11. The little window will open, double click on SecureW2 logo 
12. You will be asked if you want to open the app, click Open
13. SecureW2 JoinNow window will appear with Langara logo, click Next
14. When you see "WiFi_Langara_College_Wrapper wants access to control Safari" pop-up, click OK
15. New window will open in Safari to enter your Langara email and password
16. You will be promoted to authenticate using Microsoft Authenticator application on your mobile device.
    • If you have not set up Microsoft Authenticator, you will get the prompt to get the app. Follow Set up 2FA using the Microsoft Authenticator application article if you need instructions.
17. After successful authentication, you will be redirected back to SecureW2 JoinNow window
18. Enter password for your computer to allow the change and click OK
    • Make sure you are entering your computer password and not Langara email password.
19. Click Next to download eduroam profiles
    • NOTE -  You will need to complete these steps three times—once each for eduroam, eduroam5GHz, and eduroam6GHz (the 6GHz profile will only appear if your computer supports it).
20. Click on the Profile Installation pop-up at the top right corner 
    • If you do not see a pop-up, you can find eduroam profile in System Preferences > Profiles
21. In Profiles, select Langara College eduroam (or Langara College eduroam 5GHz / 6GHz) and click Install
22. Click Install again when prompted
23. Enter your computer password to allow profile installation and click OK
24. Repeat these steps until all required eduroam profiles (eduroam, eduroam 5GHz, and eduroam 6GHz if supported) are installed.
    • If your computer does not automatically connect to eduroam, click on the WiFi icon in the upper right and select eduroam, eduroam5GHz or eduroam6GHz

eduroam, eduroam5GHz, and eduroam6GHz (if your device is capable) will now be properly configured on your device. Your device will connect to the eduroam network automatically whenever you are in range of the wireless network when on campus.