Printing FAQs

Summary

The answers to the most common questions on how to print from on-campus Ricoh Multifunction Devices (MFD).

Body

Overview

Frequently asked questions when printing on campus

How do I print jobs I have sent to a shared printer?
You can go to any shared printer and sign in with your Computer User ID to release your print job.

When I send a print job to the queue, how long do I have to print it out?
Print jobs for staff and students are kept in the queue for 24 hours before being automatically deleted from the system.

What sizes of paper are supported?
8½"x11" (Letter) is supported at all shared printers. The following printers support Legal (8½"x14" )and Ledger (11"x17") size printing:
•    Legal: L112, L110 (outside L109)
•    Ledger: L110, the colour printer outside A217

Can I print from my personal laptop?
No. Only Langara PC or Mac workstations can access/install shared printer queues on campus.

Can I print directly from a USB flash drive?
No, as a necessary security measure, the College decided to have USB printing disabled on the printers.

Where can I get support for printing issues?
Check our Knowledgebase for support articles on a variety of topics. If your particular issue is not covered, submit a ticket via the Facilities Work Request form.

Student Specific FAQs
Employee Specific FAQs

Details

Details

Article ID: 4130
Created
Mon 7/18/22 7:09 PM
Modified
Thu 12/4/25 4:45 PM
Environment
Enter the environment(s) in which this article is relevant. Eg. software name and specific version, OS(s), model of hardware, location, etc.
Ricoh
Citrix
Windows 10

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