Phone calls go to voicemail directly

When Do Not Disturb (DND) mode on phone is enabled, phone calls will be redirected to voicemail right away. You can enable or disable this feature from the phone.

​​Overview

Mitel Voice IP phones can be set to Do Not Disturb mode, which will send all calls directly to voicemail.

Solution

To enable DND mode, pick up the phone and dial # 5

To disable DND mode, pick up the phone and dial # # 5