Zoom sends old meeting invites

Summary

Why Zoom may send old meeting invites and how to prevent it.

Body

Overview

The ability to send meeting invites in the Zoom application requires logging into the Outlook application with two-factor authentication (2FA). The web version of Outlook may show calendar updates when sending a Zoom invitation, but the actual invite will not be sent/received without signing into the installed Outlook client.

Solution

Before sending a Zoom invitation, open the installed Outlook application (non-web version) and sign in with 2FA.
Note: More information on 2FA can be found HERE.

Symptoms

Old Zoom meeting invites send all at once
New Zoom invites aren't sent/received

Details

Details

Article ID: 1597
Created
Wed 7/28/21 6:18 PM
Modified
Thu 9/9/21 5:15 PM
Environment
Enter the environment(s) in which this article is relevant. Eg. software name and specific version, OS(s), model of hardware, location, etc.
Zoom
Outlook web app (OWA)
Outlook app
Office 365